DCServe holds the customer at the heart of its operations. Our team understands the importance of a committed high quality service backed up by capable factory-trained technicians performing work as per manufacturers’ standards.

 

We take great importance in developing an in-depth understanding of our customers’ needs. This includes consulting, designing and providing services as per customer planned performance criteria.

DCserve’s customer service is managed through a certified system to ensure quality and reliability, serviced by our staff of thorough knowledge and experience in district cooling equipment.  Putting ourselves in the customer’s place allows us to gain the necessary perspective to find a fitting solution leading to the satisfaction of all the stakeholders.

At DCServe we don’t just repair, we care. That’s why we have developed the DCServe Customer Service Program to offer solutions in district cooling applications meeting customers’ specific requirements.

For any assistance regarding our services, please contact our customer service department at dcserve@fjtco.com